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What should an effective IT ticketing system provide?

What should an effective IT ticketing system provide?

The Information Technology team plays an important role in maintaining strong companies by providing them quick technical support to ensure productivity and efficiency within the company. The most integral part of their job is responding to ticket requests which can come from anyone and at anytime. What is an IT ticketing system? The main functionRead more about What should an effective IT ticketing system provide?[…]